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Thursday 21 November 2024 (UAE)

Dubai Police traffic fine enquiry, payment

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Police traffic department fines enquiry and payment in UAE

UAE and Dubai Police traffic department fine enquiry and payment system, information about black points and paying fines for parking, speeding, and radar tickets, and other traffic offences online. The Dubai Police website has an online traffic fine checking facility, and payment option with credit cards. Fine enquiry and payment for Abu Dhabi, Sharjah, and other UAE emirates. Or pay fines through the Dubai Police or Ministry of Interior (MOI) smartphone apps. See also:

Traffic fine discounts - list of discounts offered on accumulated traffic fines in the UAE.
List of fines for traffic violations in Dubai - details of fine amounts and black points.
RTA fines enquiry - RTA fine information, enquiry and payment of RTA fines (different from police traffic fines).

Dubai Police Traffic Department fines enquiry and payment

Direct link to online checking and payment for traffic violations, penalties, and fines, should be:

www.dubaipolice.gov.ae/wps/portal/home/services/individualservices/finesinquiry (change Arabic <> English under top menu bar) enter details and submit (last checked Mar 2019). If not available (URL seems to change frequently) ...
- Try the "Traffic Fines Payment" link on the home page (scroll down a bit).
- Try navigating Dubai Police Home page > Services > Traffic Fines Payment.

RTA traffic fines

Content moved to RTA fines page.

Online fine payment system in Dubai

Sep 2000 - Dubai traffic police launched an online fine payment system on their website at www.dxbtraffic.gov.ae (update, website not available, use www.dubaipolice.gov.ae instead). Payment by credit card only.

Abu Dhabi traffic fine enquiry and payment system

es.adpolice.gov.ae/trafficservices/FinesPublic/Inquiry.aspx?Culture=en - link to Abu Dhabi Police traffic fine enquiries. Log in not required but for payment might need to register. Last checked Mar 2019.
Same page different links for the Federal Unified Fine System - emirates of Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah (RAK), Sharjah, Umm Al Quwain (UAQ). Doesn't work so well for Dubai fines and licence holders - use the RTA or Dubai Police website.

Sharjah traffic fine enquiry and payment system

Direct link: www.shjpolice.gov.ae/eservice/en/AppTrafficFinesMOI.aspx (checked May 2017). Same as Abu Dhabi Police page but is not secure (http, not https), so use the AUH link instead.
Navigation: Home > eServices > Traffic Fines.
[Fail, May 2017] www.shjpolice.gov.ae/en/appTrafficFinesMOI.aspx (same as the Abu Dhabi Police enquiry page).

Paying and checking traffic fines in the UAE

From December 2007 you should be able to pay online by credit card (delayed from original plan in 2000). For payment, you'll need the traffic file number from your car registration card, and your passport number. Dubai Police website says online payment is only available for "customers within the United Arab Emirates". Update (unknown date of change): you should be able to pay without passport number and traffic file number.
Website can be checked for RTA, Salik Dubai, Dubai Municipality, police and traffic fines from Abu Dhabi (includes Al Ain), Ajman, Dubai, Fujairah, Ras Al Khaimah (RAK), Sharjah, Umm Al Quwain (UAQ).
Enquiries can be made with any of the following: Traffic Code number, Traffic File number, Driving License number, Vehicle Licence Plate number, or Fine Notice number.
Any black points awarded should also show up when making a fine enquiry.

You do not get sent any notification of traffic infringements by mail. To check if you have fines and black points:

Check online at the Dubai Police website as detailed above.
Register your vehicle details and driving licence on the Dubai Police website to receive automatic SMS and email notifications of traffic fines as they occur (or a few days later).
Visit one of the fine checking and payment machines in some of the shopping malls (they look like ATMs).
Android or Apple smartphone apps for Dubai Police or UAE Ministry of Interior (MOI).
You could also try going to the Dubai police traffic department or an RTA traffic licencing office in person to check and pay fines, but that might not work as well as one of the other methods - it seems to be an unusual thing to do so the officials at the counter look a bit funny at you. When we tried we were told the fines couldn't be found and we should wait until car registration time to pay for them (even though on the back of the fine notice it said pay within 7 days).

Traffic fine instalment payments, Abu Dhabi Police, Dubai Police and RTA

Update 2014, 2016, 2017, 2018, 2019: Some banks offer credit card instalment plans for fine payments, interest-free, usually over 3, 6, 9, or 12 months. Most are for fines issued by one or more of Dubai Police, Dubai RTA, Abu Dhabi Police. Installment applications usually need to be made through one of the traffic authority websites or apps. First one announced was in 2014 for Emirates NBD credit card holders to pay Dubai Police traffic fines?

Abu Dhabi Commercial Bank (ADCB): Abu Dhabi Police, Dubai Police, Dubai RTA.
Abu Dhabi Islamic Bank (ADIB): Abu Dhabi Police.
Commercial Bank International (CBI): Dubai Police, Dubai RTA.
Dubai Islamic Bank (DIB): Dubai RTA.
Emirates Islamic Bank: Abu Dhabi Police, Dubai Police, Dubai RTA.
Emirates NBD: Dubai Police, Dubai RTA.
FAB (First Abu Dhabi Bank, merger of NBAD and FGB in 2019): Abu Dhabi Police, Dubai Police.
[See FAB] First Gulf Bank: Dubai Police.
Mashreq Bank: Abu Dhabi Police, Dubai RTA.
Noor Bank: Dubai Police, Dubai RTA.
Standard Chartered: Dubai Police.

Previous information ...

Paying fines by cheque installments is possible for Dubai RTA fines but only for Dubai registered vehicles, minimum amount AED 5,000 for private owners, AED 20,000 for company vehicles.

According to a Gulf News Dubai report 26 January 2010, Dubai drivers can pay off their traffic fines in instalments if they owe more than AED 5000. The report didn't say over what period the installments could be paid.

"We have introduced the instalment system to encourage motorists, who have heavy fines, to get their vehicles registered," said Ahmad Hashem Behroozian, Chief Executive Officer of the RTA's Licensing Agency.
Individual motorists can pay in equal instalments if the fine is Dh5,000 or above, while a company (rent a car) can pay traffic, Salik and parking fines in instalments if it is more than Dh30,000.

Other traffic fine information in Dubai and UAE

White points in Dubai

16 May 2011 - Major General Mohammad Saif Al Zafeen, Director of the Dubai Police Traffic Department, announced that a new system of white points for good drivers would be implemented in Dubai.
- Drivers with no traffic violations for a year would be awarded white points. Car ownership is a requirement.
- Number of points not specified but possibly 8 or 10.
- White points could be used to offset penalties or cancel future traffic violations, possibly reduce vehicle impound period.

Dubai and UAE "Fairy Fines" or "Phantom Fines"

[Update 2017: More recently it seems that people have been more successful in disputing incorrect fines so perhaps it is worth trying?]

It has been known for people to receive fines from a different emirate when they weren't there, or fines when they were out of the country. Some residents have even discovered that they've received parking or speeding tickets while their car was supposed to be in the police impound yard. Trying to get one of these cleared up is going to involve enough time and energy that you might wish you hadn't bothered by the end of it - and more than likely you'll end up having to pay the fine anyway since the traffic department seems to be quite unhelpful at trying to resolve such issues.

Sometimes fines don't show up for over a year - even several years. Again, it's far easier to smile, pay the fine when it does appear, and go and do something in Dubai more interesting for the rest of the day.

In 2010, there seemed to be an increase in the number of false traffic tickets being issued in Dubai, or an increase in the number of reports of "Fairy Fines" or "Phantom Fines." Residents of Dubai say they are receiving text messages informing them of traffic offences committed while they were asleep, or outside the UAE, or in a location nowhere near where the offence was supposed to have occured. One story in The Telegraph in the UK on 28 May 2010 prompted a response from a reader who suggested the following:

If you are the victim of what you think is a falsely issued traffic fine in Dubai, send an email to the Dubai Traffic department saying that you want to report that someone is using a false number plate with the same ID as yours, and ask them which police station to go to to report the crime.
Supply details of the alleged traffic offence (reference number, time, location).
With any luck, the traffic department will check their records, which might include a photo, and conclude that there was no crime, just an error of some sort, and rectify it in your favor.
Otherwise, be prepared to go to the police station to file a complaint. Unknown how successful you will be in that case.

Archive

Previous and out of date information for online payment of Dubai Police traffic fines:

Previous link (http://www.dubaipolice.gov.ae/dp/english/e_services.jsp?Page=6163&dPg=1&isEng=true) returns an error.
If that link doesn't work, go to the Dubai Police home page, click on English (near top left) if you want to change from Arabic, and as of April 2010, there is a small banner ad on the right hand side that says "Traffic fines inquiry & payment"
Or click through the following navigation on the Dubai Police website: Home Page >> Online Services >> Traffic Fines Inquiry and Payment Service.
Previous link www.dubaipolice.gov.ae/dp/english/e_services.jsp?Page=A344&dPg=1&isEng=true not available
- [Not available] "Inquiry and Payment of Traffic Fines" link on the home page.
- [Not available] Dubai Police Home page > Online Services > Traffic Services > Query and payment of traffic violations.

Previous location www.dubaipolice.gov.ae/dp/english/e_services.jsp?dPg=1&Page=5998 not available Aug 2014.

Online fine payment from this page can be made after searching for fines. Security check asks for number of vehicles owned and birth year. If an error is returned try changing number of owned vehicles to 1 even if you have more (at least that's what worked for us).
Any applicable discounts (not in effect from 2013 for Dubai) should appear automatically.

T. C. No is Traffic Code number (Unified Traffic Number?), is printed on the back of your driving licence or front of your vehicle registration card. For Dubai issued licences might not exist in fine enquiry database for other emirates?
Or click through the following navigation on the Dubai Police traffic department website: Home Page >> Online Services >> Traffic Services >> Payment and Query of Traffic Violations >> Form (link at bottom of page).
No login is required, which means you can check the list of outstanding fines for any car by number plate, licence plate, color, and emirate. Which means hours of fun finding out how many thousand dirhams are owed by the big black tinted 4wd that just cut you up on Sheikh Zayed Road.

Last update Friday 15-Nov-2019. Page development 4L 5C.

Related websites (new window)

www.dubaipolice.gov.ae - official Dubai Police website. Check and pay traffic fines online.
www.dxbtraffic.gov.ae - was supposed to be an alternative fine checking website but not available (last checked April 2010).
www.evg.ae - Emirates Vehicle Gate (EVG) or Emirates Vehicles Gate, also a fine checking and payment gateway, a UAE e-goverment portal, launched in 2011 by Saaed for Traffic Systems and Etisalat? Not working properly when last checked (Apr 2014) - didn't show Dubai fines, and traffic code number search returns an error. Payment system not tried.
www.moi.gov.ae - UAE Ministry of Interior website, Arabic and English.
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