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Emirates NBD bank, Dubai, UAE

Emirates NBD was formed in 2007 as the merger of Emirates Bank and National Bank of Dubai, two large Dubai-based banks in the UAE. From 2007-2009 both banks operated under their own brand names, then from early 2010 a rebranding of branches to Emirates NBD was carried out. For shareholders of either bank (both were listed on the Dubai stock exchange), they became owners of the new entity through a share-swap deal and the previous banks were delisted from the stock exchange.

• Chairman of Emirates NBD is Ahmed Humaid Al Tayer.
• Chief Executive Officer (CEO) of Emirates NBD is Rick Pudner.
• Emirates NBD PR agency is Asda'a Burson-Marsteller (announced 12 December 2009)
• International branches, representative offices, and operations in India, Iran, Jersey (Channel Islands), Qatar, Saudi Arabia, Singapore, UK.
• Total Assets as of 31 December 2008 is AED 282 billion.
• Emirates NBD has about a 20% market share in the UAE as of 31 December 2008.
• Total of 129 branches and 651 ATMs as of 16 January 2010 press release.

Emirates NBD rebranding

• First Emirates NBD rebranded branch open 16 January 2010 (press release same date) in Deira - what was the Emirates Bank headquarters that has a nice shiny reflection of the Dubai Creek. The building is now the Emirates NBD Group HQ.
• Another 110 branches and 650 ATMs of Emirates Bank and National Bank of Dubai will be rebranded as Emirates NBD branches and ATMs. Expected completion date by end March 2010.
• International branches in Qatar, Saudi Arabia, and the UK will also be rebranded.

List of Emirates NBD branches

Unless otherwise stated, bank branches are open Saturdays to Thursdays, and closed on Fridays and public holidays. This is not a complete list.

• Ramadan 2010 opening hours (press release 11 August 2010):
  • Single shift branches 0900-1400 or 1500 Saturday to Thursday.
  • Double shift branches open 0900-1400, 1500, or 1600.
  • Dubai Airport and Sharjah Airport branches open 0900-2100.
  • UAE shopping mall branches 1000-2100, or 1000-1400 and 2000-2400 (midnight).

Branch Location	Telephone	Manager	Hours	Open	Notes
Abu Dhabi
Abu Dhabi main branch, Khalifa St			0800-2000		Opening times extended Feb 2010
Abu Dhabi International Airport			0800-2000	28 Jun 2011	Sky Park Plaza in Terminal 3
Al Muhairy Center			0800-2000
Al Nahda St			0800-2000		Opening hours extended Feb 2010
Al Wahda Mall - see Hazza Bin Zayed St
Business Banking Center Khalifa St				26 Oct 2010
Dalma Mall (Delma Mall), Mussafah			1000-1600	08 Jan 2011
Electra Branch			0800-2000
Hazza Bin Zayed St Branch			0800-2000	22 Jun 2010
Hazza Bin Zayed St			0800-2000	07 May 2011	Next to Al Wahda Mall
Qariyat Al Beri / Berri
Tourist Club Area				04 May 2010	Priority Banking Center
Al Ain
Al Bawadi Mall			0800-1400	13 Jul 2010	In Al Quas Souq on Mazyad Rd, not in AB Mall
Al Jimi Mall
Dubai
Al Mizher Center			0800-2000
Al Muhairi Centre
Al Qiyadah			0800-1400	04 Mar 2012	Near Dubai Police HQ on Al Nahda Rd
Al Quoz (Qoz, AlQuoz)			0800-1400	20 Nov 2010
Al Wasl Rd, Jumeirah			0800-2000
Al Safa, Sheikh Zayed Road			0800-1400	03 Feb 2010	Emirates Financial Services building
Burjuman Center
Business Banking Center Al Ittihad
Business Banking Center Al Quoz (Ghoz)			0800-1600	20 Nov 2010
Business Banking Center Bur Dubai Souq			0800-1600	04 Jul 2012
Business Banking Center Jebel Ali
Business Banking Center Satwa
Business Banking Center Sheikh Zayed Rd
Deira, Dubai Creek					Head Office
Deira City Centre
Dragon Mart	+971-4-3957805		0900-1500	07 Jul 2011	International City, Al Awir Road
Dubai Airport Terminal 2					2 new pay offices announced 10 May 2010
Dubai Airport Terminal 3					2 new pay offices announced 10 May 2010
Dubai Festival City
Dubai Festival City				20 May 2009	Private Banking Center, Office Tower
Dubai Mall				10 Feb 2009	Ground Floor
Dubai Marina, Al Fattan Marine Tower			0900-2100
Dubai Marina Mall			0900-2100	10 Mar 2009	24 hr ATM
Dubai Outlet Mall				May 2009
Dubai Silicon Oasis			0800-1400	06 Jun 2009	24 hr ATM, ground floor
Emaar Business Park			0900-1600	27 Mar 2010
Emirates Airline Headquarters
Galleria Hyatt Regency
Ibn Battuta Mall
International City - see Dragonmart
Jumeirah Beach Residence The Walk
Jumeirah Lakes Towers (JLT), Almas Twr			0900-1500	18 Dec 2010	'Gold Branch'
Madinat Jumeirah
Mall of the Emirates
Mirdiff City Center			1000-2100	31 May 2010
Murraqqabat (Muraqqabat)	+971-4-2546320		0800-1400	22 Jun 2011	Abu Backer Al Siddique Rd
Sheikh Zayed Road			0800-1400	15 Jun 2010	Al Sondos Tower, next to Towers Rotana Hotel
Souk Madinat Jumeirah
TECOM	+971-4-4503939		0800-1400	07 Jul 2011	Near Grand Millenium Hotel
TECOM			0800-1400	06 Aug 2011	Grosvenor Business Tower
The Residences				2010	Downtown Burj Dubai
The Walk (JBR), Dubai Marina			0900-2100
Times Square Center Dubai				17 Feb 2009	Sheikh Zayed Road
Wafi City			1000-1600¹	26 Apr 2009	Emirates Branch
Sharjah
Business Banking Center Sharjah
Sharjah City Center			1000-2100	2006	reopened March 2009

1. Open till 15:00 on Saturdays

Emirates Bank, NBD, Emirates NBD branches by emirate and area

Emirate or City	Area or Location
Abu Dhabi	Al Markaziyah (Sheikh Khalifa Branch), Al Markaziya (corner Electra and Lulu St), Al Najda, Khalidiya (Areej Towers), Khalidiyah (Al Muhairy Center), Muroor, Mussaffah/Mussafah, Tourist Club Area (Electra Street)
Ajman	Sheikh Humaid Street - 2 branches, both in Al Nakhil / Al Nakheel
Al Ain	Al Ain Bawadi Mall (ATM only?), Al Ain Mall, Al Jimi Mall, Al Mutawa, Sheikh Khalifa Bin Zayed St
Dubai
Fujairah	Al Ittihad, Hamed Bin Abdulla Road,
Hatta	Al Madam Roundabout
Ras Al Khaimah (RAK)	Al Mamoorah Road, Corniche, Manar Mall
Sharjah
Umm Al Quwain (UAQ)	Masjid Al Mazroui - near Safiya School

Emirates Money

• Emirates Money is the consumer finance subsidiary of Emirates NBD.
• Emirates Money branches in Abu Dhabi (Khalifa Street, open October 2010), Deira Dubai (Al Sabkha, Emirates NBD Building - Head Office), Bur Dubai (Mankhool Road).
• General Manager of Emirates Money is Vikas Thapar (October 2010 information).
• Emirates Money finance and loan products available include personal loan for salaried customer up to AED 250,000, business loans for self employed up to AED 350,000, commercial vehicle financing up to AED 2 million, secured personal loans against cars, deposits or POS receivables up to AED 500,000 (as of 09 October 2010 press release).
• Insurance products also available.
• Opening hours 0900-1700, Saturday to Thursday (Abu Dhabi branch, opening times for other branches not supplied).
• Contact details tel +971-4-3160366 (0800-2000 Sat-Thu), email enquiries@emiratesmoney.ae, website www.emiratesmoney.ae.

Emirates NBD Islamic Banking

Emirates NBD offshore foreign international branches

• Operations in Channel Islands (Jersey), Qatar, Saudi Arabia, Singapore, UAE, UK
• Representative offices in India, Iran, Singapore (address 50 Raffles Place #21-06, Singapore Land Tower, tel +65-6438-7868?)
• First Asia Pacific branch launched in Singapore November 2010 (press release 25 November 2010 - contact details, location, opening hours not supplied)

Emirates NBD personnel

• Emirates NBD Chief Executive Officer (CEO) - Mr Rick Pudner
• Emirates NBD Chief Financial Officer (CFO) - Mr Surya Subramanian, appointment announced 13 September 2010. Previous CFO was Mr Sanjay Uppal.
• Saudi Arabia Country Manager Emirates NBD - Mohammed Al Hegelan (04 Sep 2010 press release).

Emirates NBD contact details

• Postal Address: Emirates NBD Bank, PO Box 777, Deira, Dubai, United Arab Emirates (UAE).
• Telephone +971-4-3160318 for internet banking helpline, tel +971-4-3100155 for branch helpline.
• Tel 600-540000 in the UAE (not toll-free) 24 hours for customer service, or 800-100 for priority customer service.

Emirates NBD subsidiaries and interests

• Royal Bank of Scotland (RBS) retail operations in the UAE (maybe)
  • A 30 March 2010 report by Zawya Dow Jones said Emirates NBD was in talks to purchase the RBS division in the UAE. Sanjay Uppal, the CFO of Emirates NBD reportedly said "The process is on and in the following few months we'll see a conclusion to this transaction,"
  • A few days later, on 06 May 2010, Reuters reported that Mr Uppal would be leaving the bank according to statements from different sources.
  • And on 06 May 2010, another UAE bank, ADCB, issed a statement that said "ADCB ... can confirm that the bank is holding discussions with the Royal Bank of Scotland (RBS) which may or may not lead to the acquisition of RBS retail banking business in the UAE"
• Union Properties in Dubai

Emirates NBD credit card wrist watches

If you have a MasterCard credit card from Emirates NBD, you can apply for a credit card watch (since May 2009) with which you can buy stuff just by waving it at the checkout counter, or tapping it, or something. And you don't need to sign if the value of the purchase is less than AED 100. Don't lose your watch.

Emirates NBD e-payment in Saudi Arabia - press release 03 September 2010

• Emirates NBD announce that they are the first UAE bank to offer an epayment facility for government services in Saudi Arabia, called SADAD payment facility, which is managed by the Saudi Arabian Monetary Agency (SAMA).
• SADAD and Emirates NBD already offer customers utility bill payment services online and now can accept payments for Saudi passport fees, company or family visa fees, civil registration fees for births, deaths, marriages and divorce, driving license fees, motor vehicle registration fees, traffic fines.

New Emirates NBD bank branches

New Emirates NBD Dubai branches announced 07 July 2011

• Al Murraqabat on Abu Bakker Al Siddiqui St (opening announced 22 June 2011?)
• Dragon Mart in International City
• TECOM area near the Grand Millenium Hotel

Abu Dhabi Airport branch announced 28 June 2011

• Located in Terminal 3 in the Sky Park Plaza. Note that the branch is closed on Fridays (as are other banks in the UAE).

Al Wahda Mall Branch - 07 May 2011 press release

• New branch on Hazza Bin Zayed St next to Al Wahda Mall. Not clear if this is different or the same as a new Hazza Bin Zayed St branch that was announced 22 June 2010.

Jumeirah Lake Towers (JLT) new Emirates NBD branch - 18 December 2010 press release

• New branch of Emirates NBD located on ground floor of Almas (Al Mas) Tower in JLT area. Opening date not supplied.
• New branch is a 'Gold Branch' meaning it will supply customers with "a comprehensive range of specialised gold products and services" whatever that means.
• Emirates NBD have opened 15 new branches from December 2009 to December 2010 with a total of 110 branches and 650 ATMs in the UAE as of 18 December 2010.

New Emirates NBD Al Ain branch - 13 July 2010 press release

• New Emirates NBD branch located near Bawadi Mall, in Al Quas Souk, Mazayad Road. Nearest communities are Mazyad, Um Ghafa, and Al Dhaher.
• Called the Al Bawadi Mall branch, opening hours 8am to 2pm Saturday to Thursday. Emirates NBD also have an ATM and CDM inside Al Bawadi Mall.

Hazza Bin Zayed Street new Emirates NBD branch - press release 22 June 2010

• Emirates NBD opened a new branch on Hazza Bin Zayed St in Abu Dhabi.
• Emirates NBD now has 14 branches and 48 ATMs & CDMs in Abu Dhabi and Al Ain

New Emirates NBD Al Sondos Branch and Business Banking Centre - press release 15 June 2010

• New Emirates NBD branch in Al Sondos Tower, next to the Towers Rotana Hotel on Sheikh Zayed Road.
• Opening hours Saturday to Thursday from 0800-1400 (8am-2pm)
• Al Sondos Tower Branch has one ATM and one Cash Deposit Machine (CDM)
• Emirates NBD Business Banking Center adjacent to Al Sondos Tower Branch, and offers SME clients their own Relationship Manager.
• Emirates NBD now has 5 Business Banking Centers in the UAE - others are in Sharjah, Jebel Ali, Al Ittihad, and Satwa.

New Emirates NBD Al Barsha branch - press release 28 March 2009

• 24 hour ATM with deposit, withdrawal, bill payment services
• Al Shaheen priority banking services
• Senior Manager is Yunous Al Khaja
• Total 110 Emirates NBD branches in the UAE says press release content, but the "about Emirates NBD" section says over 139 branches and 575 ATMs.

New Emirates NBD Emaar Business Park branch - 27 March 2010

• New Emirates NBD branch open at Emaar Business Park, the third Emirates NBD branch to open in 2010.
• Opening hours 0900-1600 Sunday to Thursday.

Last update Monday 06-Aug-2012. Page development 4L 5C.

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Abu Dhabi AUH ABD ADB, Ajman AJM, Al Ain AAN, Dubai DXB, Fujairah FUJ, Ras Al Khaimah RAK, Sharjah SHJ, Umm Al Quwain UAQ

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